Housekeeping Manager Jobs

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

• Inspects hotel utilities and equipment and takes action to correct problems in order to minimize potential for violations during on-site safety inspections by OSHA.
• Ability to observe and direct actions of subordinates.
• Performs Daily hotel room inspections to ensure the consistent quality of room preparation and effectiveness of existing systems.
• Must be able to review and comprehend all necessary documentation including SOP’s.
• Hires, trains, motivates, evaluates, and manages staff to ensure employees receive adequate guidance and resources to achieve established objectives.
• Conducts inspections and makes recommendations for necessary repairs in order to ensure cleanliness and proper operation and maintenance of equipment.
• Provides expertise, direction, and labor and equipment resources, including monitoring of all hazardous Materials located within the property in event of hazardous waste spill to ensure that cleanup procedures and results are in compliance with regulations.
• Manages Foreign Labor program assuring proper procedures are followed with all Foreign Labor team members under the H2B petition.
• Must be able to use a computer, calculator, etc.
• Establishes, implements, and monitors department objectives, standards, guidelines, budget, and other administrative processes to achieve proper management of department and understand the relationship between a client and its contracted services
• Operates in a working environment that is subject to varying levels of crowds, noise, vibrations, smoke, hazards and wet/humid conditions. Proper safety precautions are taken. Incumbents are at times subjected to hazards such as chemicals.
• Collects data and information through inspections and testing in order to file reports to appropriate regulatory agencies to ensure compliance with regulations.
• Ability to communicate effectively with customers, as well as all levels of employees.
• Assists guests with issues that are beyond the control of supervisors, ensuring guests' satisfaction while operating within established guidelines and policies.

BRING US YOUR BEST.

• Demonstrated record of high achievement and ability to interact effectively with others essential.
• Prior experience in preparing and administering budgets, financial reports, and capital expenditures.
• Knowledge of hazardous materials disposal regulations required.
• Knowledge of chemical and stain removal products and processes and their effect on fabric; knowledge of fabric care.
• Proven leadership skills.
• Demonstrated proficiency in production analysis.
• Effective communication skills required.

These skills and abilities are typically acquired through a minimum of two years’ experience in executive housekeeping, or equivalent experience, as well as two years’ experience in revenue generating and customer service areas. Bachelor's Degree in Business Administration preferred, or Associate's Degree and 4 years’ related experience. Certification for Executive Housekeeper through the National Housekeepers Association preferred.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, online gaming via Barstool Sportsbook and theScore |BET.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer