Housekeeping Manager Jobs

Why us?

Some Unique Perks:

• Free EcoPass
• 401(k) with Employer Matching
• Medical, Dental, & Vision Insurance
• Hotel Discounts (Both Hilton & Sage Portfolio)
• Complimentary Employee Meal
• On-Site Parking

The Curtis Hotel, a “Stay Happy, Work Happy!” aesthetic: Calling all dashboard drummers, hairbrush singers, and firefly chasers- Welcome to the Curtis Hotel! Our playful yet professional attitude is what we live by and surround ourselves with others that have the same outlook on life. We don’t believe that we clock out of life when we come into work, but that work is an extension of our day-to-day. We are the simple, happy-go-lucky parts of childhood, delightfully tucked into a stunning, truly iconic hotel.

Job Overview

The Housekeeping Manager assists the Executive Housekeeper in managing associates’ and ensuring the cleanliness and sanitation of the hotel, guest rooms, public areas, laundry and other assigned areas. Coordinates all functions of the Housekeeping and Laundry departments and ensures impeccable levels of cleanliness and upkeep. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments.

Responsibilities

• Assist the Executive Housekeeper in interviewing and selecting new Associates for hire
• Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
• Determine the type of materials, supplies, and tools to be used or merchandise to be bought, stocked and sold.
• Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
• Monitor the housekeeping staff and their productivity and efficiency for the purpose of recommending promotions or other changes in their status
• Primary duties include; directing, interviewing, hiring, counseling, plan work schedules, assign work duties of Housekeeping associates.
• Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.
• Assist the Executive Housekeeper in the handling of employee complaints and grievances and disciplining them up to termination when necessary
• Lead pre-shift meetings communicates arrivals, departures, identifies VIP’s, delegates room assignments and duties.
• Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
• Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.

Qualifications

Education/Formal Training

One to two years of post-high school education.

Experience

Experience required by position is from one to two years of employment in a related position with this company or other organization(s).

Knowledge/Skills

• Self-starting personality with an even disposition.
• Can communicate well with guests.
• Ability to meet standards of appearance.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to communicate with guests, housekeepers/main linen room attendant, supervisor.
• Climbing stairs -approximately 40 steps 15% of 40 hour week.
• Ability to assess required reaction to meet standards.
• Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture.
• Continuous standing -continuously standing and/or walking to accomplish all that is required for position.
• No driving required.
• Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes.
• Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area.

Environment

Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift.

Benefits

• $500 Referral Bonus

Medical, dental, & vision insurance Health savings and flexible spending accounts

• Basic Life and AD&D insurance

• Paid time off for vacation, sick time, and holidays

• Eligible to participate in the Company’s 401(k) program with employer matching

• Employee Assistance Program

• Tuition Reimbursement

• Great discounts on Hotels, Restaurants, and much more.

ID: 2023-18341

Position Type: Regular Full-Time

Property : The Curtis

Outlet: Hotel

Category: Housekeeping & Laundry

Min: USD $55,000.00/Yr.

Max: USD $60,000.00/Yr.

Tipped Position: No

Address : 1405 Curtis St

City : Denver

State : Colorado

EOE Protected Veterans/Disability