Grocery Clerk (Frozen Food & Dairy)

Company Name: Fry's Food Stores

Position Type: Employee

FLSA Status: Non-Exempt

Essential Job Functions

• Label, stock, and inventory department merchandise.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Inform customers of grocery, dairy, and frozen specials.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Grocery Clerk (Dairy) informs customers of dairy specials and recommends dairy items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Promote trust and respect among associates.
• Report all safety risks or issues, and illegal activity, including robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.
• Report product ordering/shipping discrepancies to the department manager.
• Grocery Clerk (Frozen Food) informs customers of frozen food specials and recommends frozen food items to customers to ensure they get the products they want and need.
• Grocery Clerk (Frozen Food & Dairy) helps customers discover new items or products they inquire about.
• Stay current with present, future, seasonal and special ads.
• Grocery Clerk (Frozen Food & Dairy) provides customers with fresh and non-perishable grocery products that they have ordered.
• Recommend grocery items to customers to ensure they get the products they want and need.
• Display a positive attitude.
• Adhere to all food safety regulations and guidelines.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Notify management of customer or employee accidents.

Minimum Position Qualifications

• Knowledge of basic math (counting, addition, and subtraction)
• Effective communication skills
• Customer Service skills
• Ability to handle stressful situations

Desired Previous Job Experience

• Customer Service skills
• Retail experience

Position Summary

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Education Level: None

Required Certifications/Licenses: None

Position Type: Part-Time

Shift(s): Evening; Day

Regions: West

States: Arizona

Keywords

Jobs at Fry's Food Stores: Fry's Food Stores is headquartered in Tolleson, Arizona. The company employs more than 17,000 Arizona residents who help us serve more than one million households per week. Fry's has been providing Arizonans with fresh food at famous low prices since 1960. Fry's Food Stores is a proud member of the Kroger Co. based in Cincinnati, Ohio .

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names . At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: AZ || Glendale || 6625 W Happy Valley Rd || 85310 || Fry's Food Stores || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Part-Time || None