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Grocery Clerk (Frozen Food & Dairy)
Company | Kroger |
Address | Flowery Branch, GA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Retail |
Expires | 2023-06-27 |
Posted at | 10 months ago |
Company Name: Kroger Stores
- Display a positive attitude.
- Grocery Clerk (Frozen Food) informs customers of frozen food specials and recommends frozen food items to customers to ensure they get the products they want and need.
- Inform customers of grocery, dairy, and frozen specials.
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
- Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
- Promote trust and respect among associates.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
- Grocery Clerk (Dairy) informs customers of dairy specials and recommends dairy items to customers to ensure they get the products they want and need.
- Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Grocery Clerk (Frozen Food & Dairy) provides customers with fresh and non-perishable grocery products that they have ordered.
- Report all safety risks or issues, and illegal activity, including robbery, theft or fraud.
- Recommend grocery items to customers to ensure they get the products they want and need.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Report product ordering/shipping discrepancies to the department manager.
- Stay current with present, future, seasonal and special ads.
- Label, stock, and inventory department merchandise.
- Notify management of customer or employee accidents.
- Grocery Clerk (Frozen Food & Dairy) helps customers discover new items or products they inquire about.
- Adhere to all food safety regulations and guidelines.
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
- Customer Service skills
- Ability to handle stressful situations
- Customer Service skills
- Retail experience
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