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General Manager- Mccormick Ranch

Company

Xponential Fitness

Address Scottsdale, AZ, United States
Employment type FULL_TIME
Salary
Category Staffing and Recruiting
Expires 2023-06-06
Posted at 11 months ago
Job Description
General Manager
General Managers are responsible for meeting studio sales goals, membership renewals and ancillary service goals by pre-planning with strategic new customer outreach, in-club leads (first time riders) and securing member referrals. Under the management of a Franchise Owner and with the support of a CycleBar Experience team, General Managers must exemplify leadership qualities in all areas of the business. General Managers must have the ability to build lasting relationships with prospective and current members in order build a strong ambassadorship and retain members. The General Manager is rooted in hospitality and upholds our Mission of fueling energetic communal experience.
Requirement:
  • An affinity and passion for fitness.
  • Confident in generating personal sales and training Sales Reps in sales.
  • Ability to manage and drive 2 revenue streams: memberships and retail.
  • Solid writing and grammar skills.
  • Trustworthy and ability to handle confidential information.
  • Highly organized, proficient in data management, ability to prioritize and meet deadlines.
  • Strong attention to detail and accuracy.
  • Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
  • Professional, punctual, reliable and neat.
  • 2+ years of retail/service sales or fitness sales experience.
  • Proficiency with computers and Studio software.
  • Ability to excel in a fast changing, diverse environment.
  • Ability to work harmoniously with co-workers, clients and the general public.
  • Ability to recognize areas of improvement and make changes using good judgment.
Duties:
  • Conduct pre-planning on a monthly/quarterly basis to ensure financial targets are met
  • Strategically engage in marketing efforts to generate leads for the studio
  • New member acquisition and converting non-members to membership
  • Membership and Rider Relations
  • Lead Management
  • Manage CBX schedule
  • Handle all Rider concerns with a solutions-focused attitude in a timely manner
  • Financial Performance
  • Build rapport and lasting relationships all members
  • Hire and train new CBX Team Members
  • Ensure all technology is working and submit trouble tickets when necessary
  • Maintain cleanliness and organization of the Studio
  • Retain existing members and engage with them in a way that generates referrals
  • Lead Generation
  • Operations
  • Supervise CBX Team Performance and Drive Results
  • Following the LASER process in order to convert Leads to Members
  • Collaborate with Studio Owner to set monthly, weekly, and daily targets
  • CBX Team
Compensation & Benefits:
  • Opportunity to bonus, based on performance
  • This position offers competitive base + bonuses; based on experience & performance.
  • Commission paid on sales
  • (Can enter in any other benefits or stipends that your offer may include)
  • Complimentary CycleBar Classes at Studio
Company Overview:
CycleBar is the world's first and only Premium Indoor Cycling™ franchise. We offer concierge-level service, premium amenities, and an invigorating, concert environment designed to Rock Your Ride. We are an inclusive, inspiring, low-impact/high-intensity cycling experience for all ages and body types. No matter where you are in your fitness journey, CycleBar will calm your mind, elevate your mood and revive your senses.