Food & Beverage Manager Restaurant 1

Job Summary

The Food & Beverage Manager is responsible for assuring attentive friendly courteous and efficient service in all F&B Outlets Room Service Lounge and Banquets (as applicable by hotel) while maintaining adherence to budgeted payroll and overhead cost. He/she is also responsible for continually working towards improving Restaurant Room Service Bar/Lounge Starbucks (or other comparable outlet) quick-serve outlet pool bar and/or any other applicable outlet and Banquet sales (as applicable by hotel) revenues to exceed budget. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities.

Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.

Qualifications

Responsibilities

• Must be able to convey information and ideas clearly.
• Must work well in stressful high pressure situations.
• Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by co-workers and guests.
• Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
• Supervisory experience required.
• Must be proficient in Windows operating systems Company approved spreadsheets and word processing.
• Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
• At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must be able to work with and understand financial information and data and basic arithmetic functions.
• Must maintain composure and objectivity under pressure.

Job Responsibilities

• Establish and maintain key control system.
• Participate in required M.O.D. coverage as scheduled.
• Maintain close communication links with all employees. Provide a motivating influence and seek input regarding food and beverage issues from employees. Ensure a high level of positive communication exists between the Food & Beverage and Food Production staffs.
• Conduct monthly beverage inventories and reconciliations.
• Ensure compliance to company training using the steps to effective training according to Aimbridge Hospitality’s standards.
• Develop initiate and promote sales including up selling programs for use by all service personnel.
• Maintain all Aimbridge Hospitality’s S.O.P.'s concerning credit policies.
• Assist the Food and Beverage Director and Director of Security and/or Engineering Department in implementing and maintaining emergency procedures.
• React to negative trends in market place by implementing food and beverage blitzes and promotions.
• Maintain a warm and friendly demeanor at all times.
• Attend daily BEO meeting.
• Ensure that F&B employees are at all times attentive friendly helpful and courteous to guests all other employees and managers.
• Maintain a professional working relationship and promote open lines of communication with managers employees and other departments.
• Be responsible for developing a manager as assigned by the Corporate Office including sign-off on all competencies and assist in his/her placement as needed.
• Ensure that the quality and presentation of all food products are according to Aimbridge Hospitality’s standard.
• Ensure Aimbridge Hospitality’s service standards are maintained throughout the Food and Beverage/Banquet Department.
• Ensure implementation of all Aimbridge Hospitality’s policies and house rules.
• Comply at all times with Aimbridge Hospitality’s standards and regulations to encourage safe and efficient hotel operations.
• Prepare and conduct F&B interviews and follow hiring procedures according to company S.O.P.'s.
• Monitor and follow up on Food and Beverage Outlets cash overages and shortages.
• Maintain an organized and comprehensive filing system with documentation of purchases vouchering schedules forecasts reports and tracking logs.
• Review F&B staff's worked hours for payroll compilation and submit to Accounting on a timely basis.
• Maintain required pars of all stock.
• Attend monthly all-employee meetings and any other functions required by management.
• Comply with certification requirements as applicable for position to include: Food Handlers Alcohol Awareness CPR and First Aid
• Review food sales for accuracy daily.
• Perform any other duties as requested by the General Manager and/or Director of Food & Beverage.
• Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to company standards.
• Ensure all beverage costs are maintained to meet budget.
• Complete monthly menu analysis and submit to the Corporate Office (as applicable by hotel).
• Ensure that wage progress and productivity reports are completed accurately and on a timely basis.
• Conduct beverage purchasing as needed. May share responsibility with Purchasing Manager.
• Conduct all 90 day and annual employee performance appraisals according to company S.O.P.'s.
• Purchase Food & Beverage operating equipment as needed.
• Oversee the operations of the Banquet department (as applicable by hotel).
• Be familiar with the organization of the hotel and know the function of each department.
• Prepare employee shift schedule according to the business forecast payroll budget guidelines and productivity requirements. Present the schedule with the Wage Progress Report to the G.M. weekly.
• Handle items for “Lost and Found” according to the standards.
• Perform P.O.S. changes in menus or additions/deletions of servers as necessary.
• Initiate all necessary F&B-related reports according to company standards.
• Maintain regular attendance in compliance with Aimbridge Hospitality’s standards as required by scheduling which will vary according to the needs of the hotel.
• Ensure that the quarterly operating equipment inventory is done pars are evaluated and quarterly purchases are planned.
• Assist in developing and ensure implementation of Food and Beverage promotional ideas.
• Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
• Maintain company S.O.P.'s regarding purchase orders vouchering of invoices and checkbook accounting.
• Ensure training of all Food and Beverage/Banquet personnel using the steps to effective training according to Aimbridge Hospitality’s standards.
• Complete all required correspondence in a timely and efficient manner.
• Organize and conduct monthly department meetings with restaurant and lounge and/or outlets staff and weekly F&B meeting according to Aimbridge Hospitality’s standards.
• Complete all Food and Beverage forecasting and budgeting in a timely and efficient manner.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
• Use the hotel's P.O.S. sstem to print reports. Analyze reports generated.
• Maintain follow-through of all guest requests problems complaints and/or accidents which occur in the Restaurant Room Service Lounge or Banquets.
• Motivate coach counsel and discipline all F&B personnel according to company S.O.P.’s.
• Focus the F&B Department on their role in contributing to the guest service scores.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Term Life and AD&D Insurance
• Employee Assistance Program
• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• 401k Retirement Plan
• Short-Term and Long-Term Disability Income
• Paid Time Off