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Field Service Technician Jobs

Company

Vivint Smart Home

Address , Chattanooga, 37421, Tn
Employment type
Salary
Expires 2023-07-19
Posted at 10 months ago
Job Description

Who we are:

Vivint Smart Home is a leading smart home company in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24/7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves approximately 1.7 million customers throughout the U.S. and Canada.


Vivint was named to the Forbes list of “America’s Best Employers for Diversity” in 2020 and 2019, and to the Forbes list of “America’s Best Employers” in 2018. The company has a strong commitment to philanthropy and received a 2020 Gold Halo Award from Engage for Good for group volunteerism. Vivint is the largest tech employer in Utah and has received multiple awards for innovation, including being named among Fast Company’s “World’s 50 Most Innovative Companies.”


Field Service Professionals provide expert-level installation and services, while delivering the highest-caliber of customer service. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for — peace of mind.


What
you’ll do:

  • Earn a competitive hourly wage and enjoy an unlimited commission plan.
  • Manage inventory and assets with a business owner mentality.
  • Control your own income by providing opportunities for customers to purchase additional products and services
  • Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
  • Become an expert on smart home technology by training on industry-leading products.
  • Leverage service and installation appointments into leads and revenue.


What we’re looking for:

  • Exceptional customer service skills.
  • Current valid driver’s license and clean driving record.
  • Sales experience and/or field service experience is helpful.
  • Someone who thrives in a team environment and can also be trusted to work independently.
  • Willingness to submit to a pre-hire drug screen.


Physical demands of the job:

  • Work in attics and other limited-space areas.
  • Lift and carry up to 45 lbs.
  • Climb ladders up to 14’.
  • Bend, kneel, crouch and stand for long periods.
  • Safety culture is strong at Vivint, and our team members complete a safety analysis of every work site


Position perks:

  • Cell phone and work tablet.
  • Company vehicle and gas card.
  • All tools necessary to perform the job.


Company perks:

  • Two weeks paid time off.
  • Ten paid holidays.
  • Employee pricing on smart home products.
  • 401(k) plan with matching.
  • Medical/Dental/Vision/Life coverage.