Distribution Center Operations Manager

Distribution Center Operations Manager - Asheville, NC

Overview:

Provide motivational leadership and facilitate change. Guide the coaching and development of any direct report, supervisor, or lead staff. Support, advise, and facilitate resolution of associate concerns and issues. Manage budgetary accounting including, but not limited to, monitoring expenses and the development of cost control procedures. Manage service metrics ensuring goods are processed timely with high quality.

Responsibilities:

Monitor staff levels to ensure flow of merchandise through the Distribution Center to meet deadlines.

• Handle associate relations such as, but not limited to coaching, counseling and training direct reports by partnering with the Distribution Center Director and/or Human Resources.
• Other duties and responsibilities as required by Director.
• Evaluate and discuss each direct reports job performance using objectives set at mid-year and review.
• Identify, coach, train and promote associate/supervisors with managerial potential.
• Contribute cost saving ideas on a continuous basis.
• Control flow of merchandise through DC to maximize throughput and productivity.
• Monitor budget and payroll information of departments.
• Keep open lines of communication for all associates.
• Coordinate the daily processing of departments under his/her direct report.
• Manage communication with traffic, planning and distribution, merchandising and production.
• Assist in budget development of the departments under his/her direct report.
• Provide timely and accurate feedback to direct reports.

Qualifications:

• Strong leadership and interpersonal skills.
• Good communication skills both verbally and written including the ability to communicate with all levels of management.
• Strong interpersonal skills.
• A four-year College Degree in management, business administration or related study, or five years of related field experience.
• Strong coaching and administrative skills.
• Must have 3 to 5 years prior management experience preferably in a distribution center.
• Knowledge of Distribution operations (material handling equipment) and merchandise flow.
• Must be proficient in Microsoft Office (Word, Excel, and Access), and SAP or some other payroll/HR system.
• Ability to prioritize work based on delivery schedule.
• Prior experience with Manhattan Active WMS preferred.
• Strong mathematical and analytical skills.

We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.