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Director Of Housekeeping - Intercontinental Mark Hopkins

Company

InterContinental

Address , San Francisco, Ca
Employment type
Salary
Expires 2023-07-18
Posted at 10 months ago
Job Description
Every room has to be perfect. We’re searching for the right Director of Housekeeping to make sure our standards never slip – managing all aspects of our housekeeping and laundry operations to deliver memorable and unique guest experiences. With every single stay.
A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
  • Review and update systems and supplies purchased – while minimizing waste – in support of our green initiatives for guest room accommodations using budgetary guidelines.
  • Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards.
  • Responsibilities include interviewing, hiring, and training, employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Communicate with the Front Desk, Sales, and Engineering Departments to ensure a high quality product and service level is delivered to our guests.
  • Helping to refine and prepare budgets that help us maximize profitability.
  • In charge of scheduling all regular and irregular cleanings.
  • Review outside laundry facility servicing to ensure quality, undamaged linens and consistent delivery, keeping in mind the budgetary guidelines.
  • Maintain good performance and productivity levels by setting quality standards following hotel procedures and policies.
  • Control all expenditures relating to Housekeeping, including, labor, guest room supplies, and all cleaning supplies and equipment.
  • Assist with guest requests as required.
  • Organizing deep cleaning projects and occasionally assisting your team during busy periods.

What We need from you:
  • Must speak local language(s). Additional languages preferred.
  • Bachelor's Degree/higher education qualification/equivalent in hospitality or related field.
  • 3+ years total experience in a hospitality setting or related field.
  • Direct supervisory experience over a housekeeping team, or an equivalent combination of education and work experience
  • Flexible schedule, able to work evenings, weekends and holidays.
  • Excellent communication and strong interpersonal strong skills.
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
Salary range: $70,000 - $87,000 annually
So, join us and you’ll become part of our ever-growing global family.
Not applicable for Colorado applicants.