Digital Product Manager - Associate

This product manager who joins this team will be able to build new technology and power extraordinary transaction experiences for customers/users.
As the product manager, you will be working closely with engineers, architects, other product owners, and business leaders. You will spend working with other stakeholder and product leads on the team to define, refine and deliver various initiatives which power and transform customer/user experiences. Demonstrating strategic thought leadership, as well as delivery of best practices, you will leverage your deep understanding of platform capabilities to make informed decisions that will deliver features and capabilities which result in increase in financial value and operational efficiencies for the firm. If you are customer-obsessed and have a passion for driving solutions across organizational boundaries, you may be the perfect fit for our team
Job responsibilities

• Be a Technical & Customer Problem Solver - Ask questions and define the problem and where our platform sits in the Chase ecosystem. Understand the technologies and approaches in use and those we should be using to lead our objectives for these technical products
• Manage key relationships - Work with engineering, architecture, and a diverse set of product teams across the enterprise to understand their needs, further integration with recommendation engine, and lead results
• Own the product roadmap for core features and components - Craft the product roadmap for key elements of the Utilities Platform and Lead these features from discovery through launch
• Communicate effectively and frequently - Be vocal. Share strategy, roadmap, progress and insights broadly and systematically. Craft the ideal narrative and cadence for different partner and stakeholder audiences

Required qualifications, capabilities and skills

• BA/BS degree required or relevant experience
• Ability to translate disparate insights and data sources into clear, measurable, scalable features and deliverables.
• Ability to build and maintain, productive relationships with engineers and technical partners, and an ability to translate customer needs into clear technical requirements
• 3+ years of experience as a product owner, preferably with experience managing technical platforms and/or data-focused capabilities
• Team player and leader who can inspire action and performance their team and builds credibility across the enterprise
• Demonstrated ability to lead change through influence and collaboration across a matrix organization in a highly dynamic environment.
• Excellent written and presentation skills a must

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans