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Dental Front Desk Receptionist

Company

CommWell Health
Address , Dublin, 28332, Nc
Employment type FULL_TIME
Salary
Expires 2023-07-12
Posted at 11 months ago
Job Description

GENERAL REQUIREMENTS
  • Participate in all federal and organizationally mandated training related to outreach eligibility navigation.
  • A Certified Applications Counselor (CAD) Provide outreach to consumers in both individual and group settings, focusing on broad topics related to health insurance and coverage options.
  • Present Eagle Excellence Service at all times.
  • Set-up patient charts with accurate information for medical colleagues to be able to input data into correct charts.
  • Certified Applications Counselor (CAD) will provide weekly progress reports on education contacts, completed enrollments and other metrics as required.
  • Assist patients with payment options for those who have high balances by educating and committing patients to a payment plan to resolve their outstanding balance.
  • Responsible for collecting and inputting demographic, insurance and specific billing information taken directly from patient by registering new patients in the computer system and updating information on established patients every time they come into the center. Includes obtaining valid identification and insurance verification through computer and by phone.
  • Other duties as assigned
  • Maintain adequate supplies at workstation to efficiently check in and check out patients with minimum wait time including adult and pediatric charts, office supplies and up-to-date blank forms required for patient check in process.
  • Scheduling patients for follow-up or new visits as needed.
  • Monitor’s patient and visitor traffic during clinic hours and greets all patients. Accurately performs check in and check out process.
  • Identify, educate and enroll patients on Eagle Care (sliding scale fee) program. Informs patients of income verification process and account status.
  • Determine patient type and category (migrant/seasonal/other).
  • Responsible for balancing and closing out cash drawers. Preparing end of day reports while maintaining a cash drawer with adequate change to operate. Includes daily balancing cash and reports for submission to finance department.
  • A Certified Applications Counselor (CAC) will meet with patient to determine if they are true self pay or whether they will qualify for the Affordable Care Act and/or Medicaid/CHIP.
  • Responsible for communicating information to clients and visitors regarding services of the center and how to utilize these services. Provide written medical excuse absentee forms.

Experience

Preferred
  • -Three (3) years’ medical, dental, or behavioral health experience. -Combination of education and experience will be considered.

Education

Preferred
  • Associates or better