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Dairy/Frozen Manager Jobs

Company

Natural Grocers by Vitamin Cottage

Address Los Alamos, NM, United States
Employment type FULL_TIME
Salary
Category Retail
Expires 2023-06-26
Posted at 10 months ago
Job Description
USD $18.00/Hr. -


Job Summary


The Dairy/Frozen Manager is responsible for the successful operation and profitability of the dairy/frozen department as well as training, directing and monitoring all department staff. Department Managers are responsible for the success of their own department and are required to fulfill the duties of the Manager on Duty (MOD) on a scheduled basis.


Key Responsibilities include the following essential functions, but are not limited to


  • Working with the store manager to address performance and/or disciplinary issues within the department.
  • Ensuring all in-stock products/conditions meet company standards.
  • Providing World Class Customer Service as a number one priority.
  • Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.
  • Managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing.
  • Continually increasing product knowledge.
  • Working with other department managers to cross-train staff to accomplish all needed tasks.
  • Maintaining the safety and security of customers and employees.
  • Opening and closing of store, including DSR and the closing cash process.
  • Offering and following up on special orders.
  • Creating inviting, full and shopable departments.
  • Merchandising shelves, endcaps and dynamic displays.
  • Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
  • Assisting in interviewing and hiring for department needs.
  • Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support.
  • Conducting active and passive demos.
  • Managing and participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
  • Ordering for the dairy/frozen department, including deli and meat, and maintaining accurate inventory levels.
  • Training and monitoring department personnel including assigning and following up on tasks.
  • Using SAP and inventory management software, running and analyzing reports on BEx, emailing and utilizing other IS programs as needed.
  • Exemplifying integrity, responsibility, and excellence and adhering to all policies.


Although this is a general outline of job responsibilities all employees are expected to be ''hands on'' and do whatever it takes to get the job done and make the company thrive.


Recipe for Success


  • Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
  • Ability to manage changing priorities and to stay focused with the task at hand.
  • Ability to obtain forklift certification.
  • Proficient in MS Word, Excel and Outlook.
  • Ability to take direction and follow through.
  • Highly organized with great attention to detail.
  • Must be cashier trained and able to count currency.
  • 1-2 years of experience in retail experience in a grocery or retail environment preferred; natural foods background is a plus.
  • High School diploma, GED or equivalent preferred.
  • 1-2 years of experience supervising others preferred.
  • Sense of urgency in the completion of tasks.
  • Excellent customer service skills.


This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to him/her by their Manager and/or other Store Support Center manager that might not be listed in this job description.


Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future


All Crew Members


  • Employee Referral Program
  • Employee Assistance Program (EAP)
  • Paid Time Off (sick days and vacation) that Increases with Tenure
  • Regular, Scheduled Pay Increases
  • {N}power Program (customer appreciation and rewards program)
  • Vitamin Bucks (up to $2,080 earned as store credit annually)
  • Holiday Pay for 5 Holidays – Stores Closed
  • Health and Wellness Program
  • Birthday Bonus Pay
  • Good4u Crew Member Discount
  • Paid Nutrition Education
  • Advancement Opportunities and Career Development


Full-Time Crew Members (30+ hours/week)


  • Healthcare and Dependent Care Flexible Spending Account (FSA)
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Retirement Savings Plan (401k) with discretionary Company Match
  • Paid Medical Leave (through company paid short-term disability insurance)
  • Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
  • Health Savings Account (HSA) with Company Match
  • Medical, Dental and Vision Insurance
  • Company Paid Short-Term Disability Insurance


Diversity Statement


At the heart of Natural Grocers' commitment to our community and crew is this belief All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.


At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.


Physical Capabilities and Environmental Demands


N = Never


O = Occasional; 1-33% of time


F = Frequent; 34-66% of time


C = Constant; 67-100% of time


Physical Requirements


  • Must be able to occasionally use the computer for data entry and use of mouse.
  • Must be able to occasionally sit, squat, kneel, and climb as needed.
  • Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
  • Must be able to frequently to reach above chest.
  • Must have the ability to constantly lift or carry up 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-100 lbs.
  • Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
  • Requires the use of both arms and both hands with full range of motion.


Environmental Requirements


  • Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
  • Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.