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Customer Service Representative (Bhm Airport)

Company

CLEAR (clearme.com)

Address Birmingham, AL, United States
Employment type FULL_TIME
Salary
Category Technology, Information and Internet
Expires 2023-07-08
Posted at 9 months ago
Job Description
HIRING IMMEDIATELY
  • Competitive hourly rate of $13.50 / hour
  • Uncapped commission
  • Top sellers have earned upwards of $1,200 per month. Commission amounts are based on individual sales. Commission details including eligibility, amounts, and other requirements are all subject to the terms and conditions of the plan.
CLEAR Customer Service Representatives work at the airport to securely verify current members and enroll new prospective members. Check out a day in the life at CLEAR here: https://tinyurl.com/rmsep534
At CLEAR, we love what we do and we're obsessed with our members! Our Customer Service Representatives make magic happen every day, creating frictionless experiences.
Perks of Being a Team Member at CLEAR!
  • Family, Military & Bereavement Leave Program for eligible team members
  • Ongoing training & development programs to grow & advance your career with a growing company!
  • Emotional Well Being Assistance
  • 401k Retirement Plan with company match
  • Paid Parental Leave for eligible team members
  • Comprehensive benefit offerings for eligible team members that include medical, dental, vision, pet, home, and auto insurance, company-paid disability and life insurance, and MetLaw legal benefits
  • Free Uniform + Shoes
  • Free CLEAR memberships for you and one other. Plus a discounted membership for three friends!
  • Commuter Benefits & Parking subsidy
  • 10 Company Paid Holidays (1.5x pay if worked!)
  • 15 days Paid Time Off for Full Time Team Members, increasing with time in service
  • Uncapped Commission
  • Competitive hourly rate of $13.50 / hour
Terms and conditions of the benefit, including eligibility are detailed in the applicable benefit policy or plan and are subject to change without notice.
What is a CLEAR Customer Service Representative?
What you will do - Security, Service and Sales as a Brand Ambassador for CLEAR
  • Drive membership enrollments by engaging travelers and selling them the benefits of CLEAR
  • Comply with all security and safety guidelines, policies and procedures at all times
  • Exceptional customer-service-focused communication skills and the ability to engage with potential customers, general travelers, and members alike
  • Consistently demonstrate adherence to security procedures by validating airline documents, verifying CLEAR member traveler identification and following documented security protocols
  • You will be walking through our CLEAR lanes and around the airport in order to assist our members and passengers
Who You Are
  • Ability to stand for up to 8 hours per day
  • Open availability and flexibility is a must – ability to work a variety of shifts
  • Self-motivated achiever interested in taking on additional responsibilities, and selling CLEAR!
  • You must be 18 years of age or older
  • Previous sales and/or customer service experience, a plus – we'll teach you the rest!
  • Positive and energetic attitude
  • Ability to work in a fast-paced, high-volume, hospitality-driven atmosphere
About CLEAR:
Founded in 2010, CLEAR's mission is to create frictionless experiences. With more than 12+ million members and hundreds of partners across the world, CLEAR's identity platform is transforming the way people live, work, and travel. Whether it's at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - making everyday experiences easier, more secure, and more seamless. Since day one, CLEAR has been committed to privacy done right.
CLEAR is an equal opportunity employer and does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.