Customer Service Jobs

Job Functions

• Discuss products offered and ensure customer satisfaction.
• Identifying and assessing customers’ needs.
• Work with sales reps and customers creating quotes and converting orders
• Troubleshooting customer issues over the phone.
• Manage incoming calls and customer service inquires
• Follow procedures, guidelines and policies.
• Building relationships and trust with customer accounts through open communication.
• Handling customer complaints, provide appropriate solutions and alternatives.

The customer service representative will provide information to customers and sales reps in response to inquiries about product. The representative will receive, review and process quotes and orders.

Requirements

• Proven customers service or experiences in client services representative.
• Customer orientation and ability to adapt and respond to different types of characters.
• Ability to multi-task, prioritize and manage time effectively.
• Highly developed sense of integrity and commitment to customer satisfaction.
• Strong detail orientation and communication/listening skills.

About Solaire Medical

Solaire Medical is a hands-on company with a single focus: to produce quality medical storage products that improve healthcare delivery and supply management. Our team of designers, engineers, salespeople, and customer service representatives bring decades-long knowledge of medical storage to addressing your needs. We’re an agile company, responsive to your unique issues, your requests, or your questions. With a nimble team, we can quickly move ideas off the drawing board, into production, and into your facility. We take a team approach. Collaborating with medical experts and our sales representatives, who work day-in and day-out with clinical and supply management professionals, Solaire designers and engineers create and develop healthcare casework and carts that meet your specific needs and maximize your efficiency. We look forward. Keeping up with trends and developments in care delivery helps us anticipate and design for new care processes and medical equipment

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