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Company | Buildium LLC |
Address | , Boston, 02108, Ma |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-07-22 |
Posted at | 10 months ago |
SUMMARY
We’re looking for a unicorn who is interested in risk, compliance, and finance while also looking to be part of a fast-paced, growing tech company! You would be joining a newer team that is helping us grow by expanding our product offerings. In this role, you will assist Buildium’s Compliance and Risk Team by completing applicable compliance-related tasks, reviewing current customer accounts, and completing other payment-related functions.
PRIMARY RESPOSIBILITIES
- Make changes to customers' limits and hold days as needed
- Support frontline representatives by responding to questions and concerns
- Work through received chargebacks and challenge requirements
- Gather needed information and reply to requests from banking partners
- Record findings of each account within our systems
- Communicate professionally and clearly with our customers
- Investigate actively processing accounts and apply current compliance procedures
- Review documentation; such as Articles of Incorporation or TaxID verification letters or bank statements
- Make recommendations based on department standards concerning behaviors of current accounts Adhoc tasks in areas of compliance, risk, and organization
REQUIRED KNOWLEDGE/SKILLS/ABILITIES
- Excellent eye for detail
- Preferably an experience in Fraud Investigation and Risk Compliance but not required.
- Must be flexible in terms of work arrangement (Work on Site, Work from Home or Hybrid)
- Passionate about investigating and solving puzzles
- Previous experience in banking or an investigative role (desirable)
- Patience and calm under pressure, with the ability to advocate findings in a constructive manner
- Able to understand identification and business-related documents
- Must be willing to work in a fixed Night Shift schedule
- Ability to be nimble, flexible and comfortable working in a fast-paced environment while upholding our organizational values and standards
#LI-AP4
#LI-Remote
Experience
Required- 1 year(s): Fraud Investigation and Risk Compliance
Education
Required- Some college or better in Fire Administration or related field
Skills
Required- Attention to Detail
- Critical Thinking
-
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