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Company

Buildium LLC

Address , Boston, 02108, Ma
Employment type FULL_TIME
Salary
Expires 2023-07-22
Posted at 10 months ago
Job Description

SUMMARY

We’re looking for a unicorn who is interested in risk, compliance, and finance while also looking to be part of a fast-paced, growing tech company! You would be joining a newer team that is helping us grow by expanding our product offerings. In this role, you will assist Buildium’s Compliance and Risk Team by completing applicable compliance-related tasks, reviewing current customer accounts, and completing other payment-related functions.

PRIMARY RESPOSIBILITIES

  • Make changes to customers' limits and hold days as needed
  • Support frontline representatives by responding to questions and concerns
  • Work through received chargebacks and challenge requirements
  • Gather needed information and reply to requests from banking partners
  • Record findings of each account within our systems
  • Communicate professionally and clearly with our customers
  • Investigate actively processing accounts and apply current compliance procedures
  • Review documentation; such as Articles of Incorporation or TaxID verification letters or bank statements
  • Make recommendations based on department standards concerning behaviors of current accounts Adhoc tasks in areas of compliance, risk, and organization

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

  • Excellent eye for detail
  • Preferably an experience in Fraud Investigation and Risk Compliance but not required.
  • Must be flexible in terms of work arrangement (Work on Site, Work from Home or Hybrid)
  • Passionate about investigating and solving puzzles
  • Previous experience in banking or an investigative role (desirable)
  • Patience and calm under pressure, with the ability to advocate findings in a constructive manner
  • Able to understand identification and business-related documents
  • Must be willing to work in a fixed Night Shift schedule
  • Ability to be nimble, flexible and comfortable working in a fast-paced environment while upholding our organizational values and standards

#LI-AP4

#LI-Remote

Experience

Required
  • 1 year(s): Fraud Investigation and Risk Compliance

Education

Required
  • Some college or better in Fire Administration or related field

Skills

Required
  • Attention to Detail
  • Critical Thinking