Benefit Program Specialist Jobs

If you are looking for an opportunity to make a difference in the lives of children, families, seniors and people with disabilities and want to work in a positive, strength-based, and flexible environment, consider a career in human services with Shenandoah County Social Services. We strive every day to engage with families and assist them in obtaining the tools they need to make positive and sustainable changes. We are dedicated to advocating for the people we serve and collaborating with them to strengthen their natural support system. We are committed to ensuring that our team of professionals have the tools and resources they need to provide exemplary service to the citizens of our community. Employee wellness is essential to our mission. If you are interested in starting the next chapter of your professional development in the most rewarding field, we invite you to apply with our team.

Shenandoah County Social Services is located in beautiful Woodstock, Virginia approximately 30 miles south of Winchester and 30 miles north of Harrisonburg. Known for its majestic mountain views, the winding seven bends of the Shenandoah River and its small town charm, Shenandoah County is the perfect place to live and work.

Benefit Program Specialist: The candidate would be responsible for reviewing and evaluating information from applicants in order to determine eligibility for public assistance programs such as SNAP (food stamps) and Medicaid. State and in house training is provided to assist the candidate in learning necessary policies and procedures. SCSS strives to meet the needs of residents in our community by providing citizens with benefits they are eligible for and also working with community partners to fill the gaps. The ideal candidate for this position will work within ethical practices and have respect for our customers by abiding by strict confidentiality guidelines.

Some knowledge of: basic human behavior; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation. Skills- Skill in operating a personal computer and the associated office and agency software. Abilities- Demonstrated ability to: communicate effectively both orally and in writing; interview, gather information, and evaluate situations; analyze information; apply common sense understanding to carry out instructions furnished in written or oral form; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; use various types of automated technology to establish and maintain case records, access and retrieve data, create reports and manipulate data; maintain professional ethics related to confidentiality; and establish and maintain effective working relationships with others in a positive and tactful manner under sometimes stressful situations.

Education and Experience- High school diploma supplemented with additional training and related work experience OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities

Job Type: Full-time

Pay: $34,000.00 - $46,000.00 per year

Benefits:

• 401(k) matching
• Paid time off
• Flexible schedule
• Health savings account
• Vision insurance
• Health insurance
• Flexible spending account
• Dental insurance
• Professional development assistance
• Retirement plan
• Life insurance

Schedule:

• On call
• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Work Location: Hybrid remote in Woodstock, VA 22664