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Banquet Manager - Ravinia Festival

Company

Levy
Address , Highland Park, 60035, Il
Employment type FULL_TIME
Salary
Expires 2023-07-10
Posted at 11 months ago
Job Description
Levy Sector


Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

As a Banquet Manager, you will be responsible for in-house catering facilities, managing the daily operations of all catering functions, coordinating all function activities with the catering sales and culinary teams, and overseeing catering equipment maintenance and inventory.

Detailed Responsibilities
  • Executes all menus, promotions and programs as outlined by the Director of Catering in accordance with Levy standards
  • Ensures that team members consistently deliver Heartfelt Hospitality to every guest, every time
  • Ensures show quality standards are maintained at all times
  • Initiates contact with clients to secure their food and beverage selections in advance of event dates
  • Ensures team members adhere to Levy Company guidelines as stated in the team member training manual and employee handbook
  • Regularly obtains feedback from clients and guests to improve operations
  • Interviews, hires, trains and develops team members according to Levy guidelines
  • Ensures the complete billing for client services and receipt of payments in accordance with Levy standards
  • Employs good safety and sanitation practices
  • Respond and assist in any departmental guest service issues
  • Holds team accountable to steps of service to deliver great guest service
  • Uses all performance management tools to provide guidance and feedback to team members
  • Promotes the sale of profitable Levy services
  • Other duties and responsibilities, as needed
  • Supports and communicates Company initiatives
  • Completes required department reports and complies information at month-end closing
  • Achieves assigned budget goals
  • Ensures all catering services exceed guest expectations
  • Follows and enforces responsible alcohol service policies
  • Achieves daily sales and assigned cost goals
  • Develops location-specific food and wine knowledge
  • Executes required daily reporting in a timely manner
  • Promotes a cooperative work climate, maximizing productivity and morale
  • Communicates client’s needs through timely and detailed written and verbal communications to ensure internal understanding/compliance and external guest’s expectation of services
  • Prepares account forecasts and analysis of group sales in accordance with Levy Core Signature Guidelines
  • Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members
  • Displays a positive attitude towards team members
  • Ensures the continual process of revenue development
  • Successfully presents Levy catering services to guests in a manner that exceeds guest expectations and profitability
  • Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members

Job Requirements
  • High level of computer literacy
  • Passion for hospitality, food, and retail
  • 2+ years of experience in a food and beverage operational position
  • Excellent interpersonal and stakeholder management skills
  • Bachelor’s degree in hospitality management is preferred

Curious about Life at Levy? Check it out: Levy Culture


Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.


Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

  • Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)


At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

  • Identity Theft Protection
  • Discount Marketplace
  • Medical
  • Commuter Benefits
  • Health and Wellness Programs
  • Vision
  • Life Insurance/ AD
  • Pet Insurance
  • Employee Assistance Program
  • Retirement Plan
  • Flexible Spending Accounts (FSAs)
  • Flexible Time Off Plan
  • Disability Insurance
  • Holiday Time Off (varies by site/state)
  • Dental
  • Associate Shopping Program

Levy maintains a drug-free workplace.

Req ID: 1186224

Levy Sector

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BENAE GLICKMAN

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