Assistant Manager Jobs

Hewn, an independently owned artisan bakery, is hiring a Front of House Assistant Manager for our Evanston Bakehouse. The Assistant Manager assists and works with the FOH Manager with all FOH operations. They are responsible for ensuring that the store meets company standards in customer service, retail sales, staffing, quality control, and visual merchandising. The Assistant Manager assists the Store Manager with the goal of providing customers with excellent, quality products and efficient, friendly service. This Assistant Manager coordinates all procedures in the absence of the Store Manager and works closely with the store owners. They will be expected to learn and communicate about Hewn products effectively and accurately.
Store Operations:

• Completes all FOH duties including register, packaging product, customer service, cleaning etc.
• Assists store manager with all holiday and catering pre-orders.
• Ensures that equipment is maintained in a safe and clean manner.
• Assists the store manager in maintaining proper loss prevention standards, reviewing cash handling procedures, deposits and safe procedures.
• Ensures that the store has sufficient product, merchandise, and supplies needed to manage an efficient store. Assists with inventory management and ordering.
• Assists store manager in planning and executing sales promotions and maintaining a positive community image.
• Coordinates all coffee/drink ordering and training
• Assists store manager in overall management of the store.
• Performs opening and closing duties.
• Partners with the store manager in creating sales volume growth and creating a positive customer experience.

Service:

• Motivates staff to maintain quality and consistent product.
• Maintains high cleanliness standards consistently throughout the store in the areas of store appearance, merchandise and equipment.
• Maintains efficient, friendly service standards.
• Assists in the training of new employees.
• Pro-active in solving customer problems and satisfying customers in various situations.
• Consistently maintains the highest quality product standards.
• Ensures that all team members provide customers with efficient and friendly, superior service on a consistent basis.
• Ensures that all team members are educated on our products and services.

Qualifications:

• Computer proficiency in Microsoft Word and Excel.
• ServSafe Managers certification is required.
• Barista/espresso experience required.
• Weekend availability required.
• Minimum high school diploma or equivalent; college degree preferred.
• Must have excellent verbal and written communication skills.
• Must be able to lift up to 40 lbs and be on feet for several hours.
• Must have effective problem solving/decision making abilities; Well-organized and detail-oriented.
• Minimum one year bakery/coffee retail experience.
• Register and cash handling experience.

More detail about Hewn Bakery part of Hewn Bakery, please visit https://culinaryagents.com/entities/134789-hewn-bakery