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Assistant Manager Jobs

Company

Planet Fitness

Address Yakima, WA, United States
Employment type FULL_TIME
Salary
Category Wellness and Fitness Services
Expires 2023-06-26
Posted at 10 months ago
Job Description

The main function of the Assistant General Manager (AGM) position is to directly assist the General Manager (GM) with managing and controlling the day to day operations of the gym according to set policies, procedures and business practices. The position reports directly to the GM of the gym and, at the desire of the GM or upper management, can provide supervision to all front desk, customer service, maintenance and fitness training personnel of gym. The position is accountable for achieving the desired goals and expectations of the gym second only to the GM and upper management. The position is also intended as a means of development, training, preparation and succession for the GM position.
Duties Include, But Are Not Limited To
  • Trains new employees
  • Actively promotes the philosophy, mission statement and vision of Planet Fitness
  • Schedules staff to adequately cover needs
  • Prepares annual employee evaluations
  • Ensures the gym opens and closes promptly
  • Supervises all staff
  • Pitches in and performs a variety of tasks as needed
  • Calculates employee hours worked and coordinates with payroll service
  • Does all bank deposits
  • Manages all marketing efforts
  • Meets and greets potential members and provides them with a tour of the club
  • Engages in competitive shopping
  • Deals with member problems and questions
  • Accepts applications and interviews candidates
  • Maintains attendance records and other records required by law
  • Responsible for cleanliness and appearance of the club
  • Responsible for the completion of all administrative tasks and reports
  • Prepares all administrative forms and reports
  • Authorizes all expenditures
  • Plans and places ads
  • Responsible for member service
  • Oversees the entire operation of the gym according to defined policies
Job Requirements / Certifications
  • Prior supervisory experience preferred
  • Gym work experience and fitness background preferred
Skills Required
  • Demonstrates a good understanding of PC business application programs (Microsoft Office)
  • Ability to learn, perform and oversee every job function in the gym
  • Demonstrates excellent communication and organization skills
Special Characteristics
  • Demonstrates a willingness to pitch in, do whatever is need, and a drive for results
  • Demonstrates a take-charge attitude and champions change
  • Demonstrates enjoyment and ease at working with people
  • Demonstrates strong leadership and supervisory qualities
Key Performance Indicators
  • Inspections
  • Payroll % of Revenue
  • Close Rate
  • Close Rate on Tours
  • Surveys
  • Revenues
  • Retention Rate
  • Fitness Training Rate
  • Earnings (EBITDA)
  • Tour Rate
  • Black Card Sales Rate
  • EFT Rate
  • Merchandise Sales Margin
  • Net Expense
  • Reporting
Core Values
  • Loyalty
  • Service
  • Integrity
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
JOIN THE CLUB.
Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Our customer service philosophy is that it’s not enough to simply meet member expectations, we want to exceed their expectations and make them our Raving Fans. In addition to positively promoting the Judgement Free Zone, we also want our members to be raving fans of the team members who are responsible for impacting their lives every day, each time they step into a Planet Fitness club. Much like that post-workout bliss, it sure feels good to know that members recognize and appreciate the people here that create their excellent experience.
CHECK OUT SOME OF OUR GOLDEN THUMB AWARD WINNERS, NOMINATED BY A MEMBER IN THEIR CLUB: