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Archer Manager - Inside Sales Americas

Company

RSA

Address , Overland Park, Ks
Employment type FULL_TIME
Salary
Expires 2023-07-20
Posted at 10 months ago
Job Description

Archer Manager - Inside Sales Americas

Archer is a leading provider of integrated risk management (IRM) solutions that enable customers to improve strategic decision-making and operational resilience with a modern technology platform that supports qualitative and quantitative analysis driven by both business and IT impacts. As true pioneers in GRC software, Archer remains solely dedicated to helping customers manage risk and compliance domains, from traditional operational risk to emerging issues such as ESG. With over 20 years in the risk management industry, the Archer customer base represents one of the largest pure risk management communities globally, with more than 1,200 customers including more than 50% of the Fortune 500. Learn more at www.ArcherIRM.com.

Manages teams of Inside sales managers and/or sales professionals responsible for overseeing and selling products, including personal computers, electronics and accessories, mobility products, enterprise solutions, services and packaged software. Represents, communicates and executes on specific sales strategies.

Principal Accountabilities:

  • Coordinates (where appropriate) operations and manages the relationship between inside and field sales personnel
  • Manages the hiring, staffing and maintaining of a diverse and effective workforce
  • Frequently helps in the development of reps by participating in call shadowing.
  • Drives superior customer experience by delivering technology solutions tailored to customer needs while ensuring the removal of barriers and driving strategic alignment in the group, responsible for a overall quota.
  • Manages, through subordinate supervisors and leaders, the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing
  • Influences and participates in the quota setting process at the team/individual level
  • Frequently interacts with subordinate supervisors, customers, and/or functional peer group leaders, normally involving matters between functional areas, other company divisions or units, or customers and the company
  • Provides direction, development and inspiration to the team members in the organization
  • Manager of individual contributors and/or leaders who motivate and drive the inside sales organization to meet or exceed performance objectives through effective management of frontline sales managers and resources
  • Responsible for career development/planning, performance and pay discussions of team members
  • Understands the market in which the company operates, including our business/industry, our competitors and uses that knowledge to plan for the future.

Principal Responsibilities:

  • Drives focus with cross-business functions and business process improvement efforts
  • Advanced understanding of complexities of the environment and works internally to solve complex business issues
  • Transaction or relationship focus
  • May have international responsibility
  • Sets focus for inside team and helps set focus of vertical/business
  • Manages a team or multiple teams of sales reps/ could be a second level manager
  • May need to handle customer escalations ensuring resolution of the issues by driving the best customer experience
  • Partners with Marketing to increase segment sales growth and expand market share
  • Trains and develops senior sales reps, may train junior managers
  • High level inside sales leader in business/vertical or site
  • Carries a high complexity and revenue responsibility in a segment/vertical

Skills:

  • Strategic thinker with strong ability to build sales forecasts
  • Strong ability to set priorities and keep team focused on the important tasks
  • Executive level presence
  • Good understanding of the customer/industry climate
  • Drives training and development plans for organization. Motivates and drives performance.
  • Builds strong relationships within and externally

Education & Experience:

  • Typically requires 4+ years managerial/leadership experience
  • Typically 12+ years of relevant experience with a Bachelor's degree or equivalent combination of education and work experience

RSA is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RSA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, protected veteran status, genetic information, or any other characteristic protected by federal, state or local laws. RSA will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All RSA employees are expected to support this policy and contribute to an environment of equal opportunity.

If you need a reasonable accommodation during the application process, please contact [email protected]. All employees must be legally authorized to work in the US. RSA participates in E-Verify. RSA and its approved consultants will never ask you for a fee to process or consider your application for a career with RSA. RSA reserves the right to amend or withdraw any job posting at any time, including prior to the advertised closing date.