Analyst, Performance Operations Jobs

Who You Are

You are devoted, compassionate, and enjoy being on the front lines in healthcare, changing the lives of your patients. You are passionate about getting to the root cause of a patient’s conditions, removing social determinants of healthcare, and ensuring the highest possible quality of life for those in your care. You don’t want to sacrifice quality over quantity, and you aim to provide the same level of care and commitment to your patients that you would to your own family member.

Does this sound like you? If so, we should talk.

Who We Are

We are Honest Medical Group, a groundbreaking team of health care professionals focused on making a major impact in health care. At Honest, we align every aspect of our company to support patients and providers. We are devoted to purpose and inspired by innovation. We embrace our communities and lead with kindness. We drive health improvements, create a seamless member experience, and eliminate unnecessary cost. We listen to the needs of our patients and our employees—continually working to push beyond the status quo.

For us, it’s all in an Honest day’s work.

Your Role

The Performance Operations Analyst will serve as an expert in data analysis, data transformation, and formulating recommendations while working in tandem with internal and external stakeholders to create actionable performance insights. They will work under the Manager, Performance Operations to design and conduct analyses that leverage claims data, quality reports, practice EHR data, and other data sources as appropriate. They will work in cross-functional teams to clarify key performance and tactical questions facing the market teams and bring data to inform strategic and tactical decision making. They will also be tasked to help package internal and external materials to help guide stakeholder meetings and drive performance agendas forward. The successful candidate will have experience with health care data sources, including claims, strong critical thinking and programming skills, and a passion for the intricacies of value-based care. They will ideally have proven experience with simplifying complex data and packaging in PowerPoint, Excel, and Word documents. Experience with value-based contracts or Medicare is especially valued.

Primary Functions of the Performance Operations Analyst Include:

• Work with teams across Honest to identify implications of analysis results and translate findings into action.
• Present analysis results to internal audiences.
• Perform other related responsibilities as assigned.
• Provide analytic and data source guidance to stakeholders on initiatives to improve proper diagnosis documentation, monitor attribution, and address other business priorities.
• Design and execute insightful analyses to identify opportunities to improve care delivery, support population health, and explain partner performance trends.
• Create and publish periodic reports, as well as any necessary ad hoc reports.
• Partner with colleagues in Field Teams, Finance, Health Plan, and other domains to develop and clarify business questions, think critically about solutions, and contribute to cross-departmental performance efforts.
• Package data and materials for internal and external stakeholders.

How You Qualify

• Knowledge of standard methods for measuring health care utilization, spending, quality, and outcomes; risk adjustment; provider profiling; and related analytical tasks
• Exceptional attention to detail and data quality assurance; ability to validate results and investigate abnormalities or unexpected results
• Experience with quantitative analysis, grounded in epidemiology, biostatistics, econometrics, health informatics, health care analytics or related field
• Ability to clearly communicate and escalate issues to management.
• Advanced Microsoft Office Suite skills
• Excellent quantitative analytic abilities with an emphasis in public health, finance, actuarial science, or related fields
• Knowledge of Medicare ACO data sources, especially CCLF
• Deep experience with health care data sources such as payer claims, electronic health records, event notification, clinical, and patient reported data
• Experience with HCC or other risk models is a plus
• Demonstrated ability to conduct nuanced analyses to produce accurate and unbiased results and tell the story of those results in data visualizations and reports
• Minimum of 3 years of experience or any combination of education and experience, which would provide an equivalent background.
• Bachelor’s degree in business, healthcare administration, or a related degree
• Experience with CMMI government programs (DCE, ACO REACH, MSSP, etc.) preferred
• Ability to thrive in a fast-paced environment and manage competing deadlines and priorities
• Advanced data manipulation skills
• Experience in value-based care and Medicare and/or Medicare Advantage policy, plan operations, data, and financial methodologies

How You Are Supported

• Family friendly policies that support paid parental leave and flexible work arrangements
• As a team member you’ll be supported by our robust commitment to training and development that starts with onboarding and continues throughout your career with Honest
• You will collaborate with like-minded healthcare professionals who, like you, understand the importance and value of Honest’s high-quality, value-based, care model.
• As a part-time team member, you will benefit from Honest’s total rewards package, including competitive base pay with bonuses, pro-rated paid time off, paid holidays, reimbursement for continuing medical education, 401k with match.
• As a full-time team member, you will benefit from Honest’s exceptional total rewards package, including competitive base pay with bonuses, paid time off starting at 4 weeks for full time employees, 12 paid holidays per year, reimbursement for continuing medical education, 401k with match, health, dental, and vision insurance.

Honest is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Honest is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should email [email protected] for assistance. Reasonable accommodation will be determined on a case-by-case basis.