Accounts Receivable/Collections Specialist

We are a distribution company serving the biotech industry nationwide and internationally. Located in the Sorrento Valley area of San Diego, California, we are the largest independent calibration facility on the West Coast and one of the biggest web-based distributors of pipettes, consumables, and laboratory equipment in the country.

The Role

We are currently seeking an experienced Accounts Receivable/Collections Specialist to join our team. The successful candidate will be responsible for submitting invoices, collecting, and applying payments in accordance with payment due dates, reconciling customer accounts, processing credit applications, and ensuring compliance with company policies and procedures.

Your Responsibilities Will Include

• Ensuring compliance with departmental and company policies and procedures.
• Contacting customers and sales regarding past due balances and overdue credit limits.
• Reviewing and release pending orders within department guidelines.
• Recommending actions to resolve discrepancies and investigate questionable data.
• Reconciling customer accounts and generate special monthly customer statements.
• Submitting invoices to customers.
• Collecting and apply payments in accordance with payment due dates.
• Processing credit applications and perform credit checking.
• Generating A/R reports.
• Performing other duties as assigned.
• Ensuring accounting records are accurate and up to date.
• Answering department phones and respond to customer questions and issues.
• Putting accounts on hold if needed and release them from hold.

Ideal Profile

• You have ability to speak professionally on the telephone with clients and answer multiple lines.
• You have ability to keep track of multiple accounts and to collect payments in a timely manner.
• You possess excellent customer service skills.
• You have 1 - 3 years of accounts receivable experience in a mid-sized corporation.
• You have Accounting Courses or Degree in Accounting or similar business major.
• You have ability to prioritize activities while working on multiple projects.
• You have experience/knowledge with ERP business systems, INFOR Distribution, QuickBooks and proficiency with Excel.
• You have ability to quickly learn accounting software.
• You have ability to maintain strict confidentiality of client and company information.
• You have acute attention to accuracy and detail.

What's on Offer?

• Join a market leader within Retail
• Fantastic work culture
• Flexible working options