Account Coordinator Jobs

About The Shipyard
The Shipyard is a leading, independent agency that builds performance-driven brands audiences can’t help but love.
By applying modern mindsets to established models, we fuel brand and marketing decisions that are more courageous and more validated.
Our ability to align bold creativity with individual consumer motivations lets us do more than hope for brand love – we methodically engineer it throughout the consumer journey. That’s how we activate the synergistic power of brand building and performance marketing.
Engineering Brand Love through the courageous ambitions of our people and our clients.
The agency has significant momentum and is on a roll with new business. Our team continues to expand across four cities (Columbus, Newport Beach, Sacramento, and San Diego) and we’re still growing. Come join our team!
Summary
We are looking for a smart, experienced, and motivated Account Coordinator to join our San Diego team.
The Account Coordinator supports program of work development and delivery on key client accounts. This position requires someone who is well-organized, comfortable in fast-paced environments, and pays attention to details. As an entry-level position, this role will provide foundational learning for candidates, while gaining experience and proficiency to advance in their career.
This is a hybrid work from home/office position, but the candidate must live near San Diego, CA.
What You’ll Do
You will provide daily workflow support to assigned client(s) under the direction of an Account Supervisor or Account Director.
Business Leadership

• Provide support on efforts to propel the client’s business forward such as competitive reviews
• Support the development of client business reviews for assigned account(s)
• Support annual account planning process for assigned account(s)
• Demonstrate understanding of client business objectives
• Learning and growth across key advertising agency business functions:

Financial Management

• Manage getting client signatures on project estimates   
• Track all approved estimates and monthly billing on client Budget Tracker, laddering updates to Account Supervisor or Account Director
• Coordinate project estimates with agency producers

Relationship Management

• Foster positive agency relationships across disciplines/departments
• Collaborate effectively with internal and external parties to ensure work moves efficiently through the agency
• Interact professionally with various levels of Company employees and outside representatives
• Foster positive client relationships to facilitate effective/efficient workflow

Cross-Functional Scope of Work Facilitation

• Schedule collaborative meetings between internal teams under the direction of Account Supervisor or Account Director
• Support sharing of client feedback, revisions and approvals through appropriate channels
• Provide support in structuring client presentations, tracking documents and accounting tracking systems
• Work with Account Lead and Project Management to deliver work on time and on budget
• Provide administrative duties including coordination of client meeting materials and resources
• Under the direction of the Account Supervisor or Account Director, make updates to campaign workbooks to deploy paid media campaigns in alignment with established processes
• Draft Executional Briefs to be reviewed by Account Supervisor or Account Director to guide the development of campaign assets
• Coordinate meetings/presentations with clients and agency staff; attend as necessary
• Manage internal Account Management documents (e.g. Client Tracker/Contacts/Birthdays/Anniversaries) and coordination of distributing client gifts
• Provide detailed but concise notetaking for key meetings, to be used by Account Lead for internal and external communication (e.g. conference reports recapping key decisions and action items)
• Assist with various other project coordination tasks as needed
• Provide secondary support in proofreading critical documentation before client presentations
• Review project deliverables against established brand standards and media specifications for confirmation of deployment

Experience
WHAT YOU’LL BRING

• Bachelor’s Degree in Advertising, Marketing, or related field and/or equivalent work experience
• Ability to work collaboratively with a team of people
• 0-2 years of experience in an Account Coordinator or similar role
• Track record of successfully driving projects forward

Skills

• Active listening skills
• Strong attention to detail and accuracy
• Function well in a fast-paced environment under tight deadlines
• Attention to detail
• Excellent organizational and time-management skills
• Identify problems and contribute to finding solutions
• Communicate clearly, both in writing and verbally

Characteristics

• An innate curiosity for innovating, problem-solving and connecting the dots
• Willingness to travel as needed
• Can-do, positive attitude
• An interest in contributing to process evolutions

What You’ll Get

• Dog-friendly offices
• 40 hours of paid sick time (annually)
• 6 weeks paid parental leave
• … and lots more!
• Open PTO
• Paid holidays + holiday closure between Christmas Eve and New Year’s Day
• Flexible work hours and remote work
• Company-paid medical, dental, and vision insurance
• Life insurance and disability benefits
• Employee bonus referrals
• 401k program with employer matching
• Company-provided snacks and beverages (yes, beer/wine included)

Requirements

• Must be authorized to work in the U.S. without the need for visa sponsorship.
• All employees of The Shipyard must be fully vaccinated against COVID-19.