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Help Desk Specialist II Jobs

Help Desk Specialist Jobs
By Soho Square Solutions At Boston, MA, United States
1. Manage Help Desk requests.
9. Excellent investigative and problem solving abilities.
2. 1 year of technical experience supporting hardware and software in multi-user networked environment.
4. Strong knowledge of Microsoft Office client applications
5. Strong communication skills are required.
2. Provide frontline computer trouble shooting / problem resolution.
It Help Desk Specialist
By Softworld, a Kelly Company At Fort Lauderdale, FL, United States
Excellent troubleshooting, time, and management skills
Strives to continuously build knowledge and skills.
Knowledge of Microsoft programs (i.e., Word, Excel, Outlook, Access, and PowerPoint)
Knowledge of hardware and software support (RAM, SSD and Printers)
Knowledge of Routers and Switches
Must have excellent verbal and written skill
Help Desk Specialist Jobs
By Thinc Forward At West Chester, PA, United States
Active Directory Management (User creation, password changes, group assignment) (2+ Years)
Office 365 Administration (User creation, password changes, Licensing management) (2+ Years)
Associate Degree/Bachelor's Degree and/or related certification preferred
1-3 years' experience in MSP environment preferred
Must effectively manage time to make certain customer incidents are properly responded to in a timely manner
Ability to utilize remote tools such as remote assistance and TeamViewer
Help Desk Specialist // Nyc
By Motion Recruitment At New York, NY, United States
1+ year(s) of experience in IT Support
Experience configuring and setting up iPhones
Any experience with MacOS is a plus
Help Desk Specialist Jobs
By IronArch Technology At Riverdale, ND, United States
AA/AS degree from an accredited college in a related discipline, or equivalent experience/combined education
4+ years of professional, applicable experience
Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications)
Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment
Experience installing and configuring firmware, and CAC authentication software on printer devices
Experience supporting Windows 10, and MS Office 2013
Help Desk Specialist Jobs
By IronArch Technology At Mobile, AL, United States
AA/AS degree from an accredited college in a related discipline, or equivalent experience/combined education
4+ years of professional, applicable experience
Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications)
Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment
Experience installing and configuring firmware, and CAC authentication software on printer devices
Experience supporting Windows 10, and MS Office 2013
Help Desk Specialist Jobs
By IronArch Technology At Little Rock, AR, United States
AA/AS degree from an accredited college in a related discipline, or equivalent experience/combined education
4+ years of professional, applicable experience
Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications)
Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment
Experience installing and configuring firmware, and CAC authentication software on printer devices
Experience supporting Windows 10, and MS Office 2013
Help Desk Analyst Ii
By Amtec Inc. At Charlotte, NC, United States

Provide first-tier basic technical support to end users on issues of basic computer operations, including password reset, ticket escalation, basic troubleshooting and error messages. Provide ...

Help Desk Specialist I
By COMSO, Inc. At Linthicum Heights, MD, United States
Facilitate infrastructure management, continuous integration, environment configuration and deployment
Strong experience in: Linux system administration, Docker, AWS, C2S, or cloud experience, GitLab pipeline, Ansible pipeline
Support the project’s compliance and security posture
Focus on delivering the automation that enables all the other teams to operate smoothly
ACTIVE SECURITY CLEARANCE: TS/SCI w/ POLYGRAPH REQUIRED
100% company-paid Medical deductible w/ low premiums, Dental, Vision
Help Desk Specialist Jobs
By BioSpace At South San Francisco, CA, United States
Experience with Mobile Device Management (MDM) tools (e.g. Kandji, Jamf)
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Collaborate with other service department to create and maintain best onboarding experience
3+ years of experience as a Help Desk Specialist or related IT Customer Support role
Experience with Mac and Windows platforms
Experience with Google Workspace (G Suite)
Help Desk Specialist Jobs
By CyberCoders At Vero Beach, FL, United States
3+ Years of similar Help Desk or Desktop Support experience
Proven experience in creating pre-recorded video-based training materials.
Excellent Communication and Presentation Skills
Familiarity with mobile devices, particularly Android, and some knowledge of Apple devices
Become an expert in sour software application systems
Create engaging training videos and concise documentation for our software application platforms.
Help Desk Specialist Jobs
By TekSynap At Destin, FL, United States
Minimum of five (5) years of experience in information technology or a related field
BS degree in Computer Science, Information Technology or equivalent experience preferred
5-8 years of experience in information technology or a related field
Software installation and support of commercial software and related upgrades
Update solutions database with applicable resolutions
Problem solving, hardware/software installation and configuration based on computing standards, and client support for all network and desktop
Human Resources Specialist (Help Desk)
By Centers for Medicare & Medicaid Services At Woodlawn, MD, United States

Summary This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of Human Capital, (OHC). As a Human Resources Specialist ...

It Help Desk Specialist
By Infosoft, Inc. At Irvine, CA, United States
Knowledge of computer software, such as configuration management software, desktop communications software, operating system software, and internet directory services software
Strong soft skills, andin-person IT supportexperience
Mayinstall softwareor perform hardware testing remotely
Prior role with PC imaging experience, Autopilot is the current tool being used
2-4 years of experience required
Verbal and written communication skills, problem-solving skills, customer service, and interpersonal skills
Help Desk Specialist Jobs
By Procom At San Antonio, Texas Metropolitan Area, United States
* Responsible for ATM configuration management of ATM devices in the ATM Monitoring applications
Duration: 6 months contract with potential extensions/conversion to full time
• First Shift 2pm- 1030pm
*Assist with Nextgen ATM Conversion
* Scheduling and software deployments for multiple countries
* Monitoring and remediation of ATM software failures
Help Desk Support Specialist Ii (On Site, Aliso Viejo)
By Ambry Genetics At United States
Work on different projects and tasks that are handed down from management.
A+ Certification or educational equivalent
N+ Certification or educational equivalent.
At least 2+ years of IT experience or educational equivalent.
Experience with Windows and MAC OS.
Experience in Office 365 applications.
Help Desk Service Specialist
By Laksan Technologies At Boise, ID, United States

1 - CYBER LIABILITY INSURANCE IS REQUIRED: To place any candidates in any ITS positions moving forward, vendors WILL BE REQUIRED to hold Cyber Liability insurance on top of what is currently required ...

Help Desk Specialist Jobs
By Alexander Technology Group At Manchester, NH, United States
Experience troubleshooting Hardware, Software and network connectivity issues
Experience with MS Office, Computer setup/imaging and software installs
Daily support of end users (internal clients)
Monitor and resolve ticket submissions efficiently
Diagnose computer hardware / software, & network connectivity accurately and efficiently
Use good judgement in determining if issue needs escalation
Help Desk Specialist Jobs
By Unique Comp, Inc (UCI) At United States
36 Months experience on Helpdesk duties, taking calls and dealing with customers and taking Level 2 application related tickets.
36 Months experience of reviewing and enforcement of Security compliance policy and procedure .
36 months experience documenting/writing training materials.
36 Months experience troubleshooting access issues/permissions, individual accounts, hardware, and applications.
36 months experience lifting up to 50 lbs. of equipment and running cable over and under furniture.
36 Months experience using ITSM service desks or equivalent.
Help Desk Specialist Jobs
By WSN At New York City Metropolitan Area, United States
Strong technical skills and knowledge of hardware, software, and network systems
4-6 years of experience in Desktop support
The successful candidate must be a team player with strong customer service and communication skills
VPN and Citrix remote access
Application packaging experience is a plus
Strong understanding of help desk functions and technical support experience

Are you looking for a challenging and rewarding Help Desk Specialist II job? We are looking for a motivated individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting customer inquiries, resolving technical issues, and providing excellent customer service. If you are passionate about technology and have a knack for problem-solving, this could be the perfect job for you!

A Help Desk Specialist II is responsible for providing technical assistance and support related to computer systems, hardware, or software. They are responsible for responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions.

What is Help Desk Specialist II Skills Required?

• Excellent customer service skills
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to troubleshoot and diagnose technical issues
• Ability to communicate technical information to non-technical users
• Ability to work independently and as part of a team

What is Help Desk Specialist II Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or equivalent experience
• 2+ years of experience in a help desk or technical support role

What is Help Desk Specialist II Knowledge?

• Knowledge of Windows and Mac operating systems
• Knowledge of Microsoft Office Suite
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices

What is Help Desk Specialist II Experience?

• Experience in a help desk or technical support role
• Experience troubleshooting hardware and software issues
• Experience with remote access technologies

What is Help Desk Specialist II Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Diagnose and troubleshoot technical issues
• Provide